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Ernest Jones is a nationwide jewellery chain with over 180 stores in urban, suburban, and provincial locations across the United Kingdom. Established in 1949, they started from a single shop on London’s Oxford Street with a modest collection of jewellery. Now, their stores house expansive collections of exquisite engagement rings, eternity rings, necklaces, bracelets, and earrings, along with numerous luxury watch brands such as Longines, Rado, Dreyfuss & Co., Omega, TAG Heuer, and Gucci.
To maintain the quality of the products they sell, Ernest Jones provides jewellery and watch repair services in many of its stores in the country. They offer a comprehensive range of services conducted by their expertly trained technicians. Among these services are watch servicing, maintenance & repair, water resistance testing, watch bracelet repair & alteration, and battery replacement & testing. All their work is guaranteed for 12 months, excluding the watch battery service.
Customers who wish to avail of Ernest Jones’s watch services can come to the store to have it personally inspected by their in-house technicians. From there, they will be able to give verbal estimates of the work needed and the duration of the repair. Their full servicing strips and inspects all components of the watch to discover all possible issues or worn out parts. Should the watchmaker find issues that would take longer than the initial estimate, Ernest Jones staff will contact you to inform you of the diagnosis and provide you with a new estimate.
Ernest Jones has a branch at Unit 51 in Cascades Shopping Centre for those residing in or nearby Portsmouth. That specific branch has received a lot of praise for their excellent service, earning a 4.0-star rating on Google from more than 80 reviews. To inquire about the services they offer in-store, you may call 02392-870398 for the Portsmouth branch and 08004-581066 for Ernest Jones’s nationwide customer service.
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- : 9:00 am - 5:30 pmMon9:00 am - 5:30 pmTue9:00 am - 5:30 pmWed9:00 am - 5:30 pmThu9:00 am - 5:30 pmFri9:00 am - 5:30 pmSat9:00 am - 5:30 pmSun10:30 am - 4:30 pm
- Unit 51, Cascades Shopping Centre